Privacy policy

Silqur (“we”, “us”, or “our”) operates this store and website, including all related information, content, features, tools, products, and services, in order to provide you, the customer, with a curated shopping experience (the "Services"). Silqur is powered by Shopify, which enables us to provide the Services to you.

This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or make a purchase or other transaction using the Services or otherwise communicate with us. If there is a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy controls with respect to the collection, processing, and disclosure of your personal information.

Please read this Privacy Policy carefully. By using and accessing any of the Services, you acknowledge that you have read this Privacy Policy and understand the collection, use, and disclosure of your information as described in this Privacy Policy.

Personal Information We Collect or Process

When we use the term "personal information," we are referring to information that identifies or can reasonably be linked to you or another person. Personal information does not include information that is collected anonymously or that has been de-identified so that it cannot identify or be reasonably linked to you.

We may collect or process the following categories of personal information, including inferences drawn from this personal information, depending on how you interact with the Services, where you live, and as permitted or required by applicable law:

  • Contact details including your name, address, billing address, shipping address, phone number, and email address.

  • Financial information including credit card, debit card, and financial account numbers, payment card information, financial account information, transaction details, form of payment, payment confirmation, and other payment details.

  • Account information including your username, password, security questions, preferences, and settings.

  • Transaction information including the items you view, put in your cart, add to your wishlist, purchase, return, exchange, or cancel, and your past transactions.

  • Communications with us including the information you include in communications with us, for example when sending a customer support inquiry.

  • Device information including information about your device, browser, or network connection, your IP address, and other unique identifiers.

  • Usage information including information regarding your interaction with the Services, including how and when you interact with or navigate the Services.

Personal Information Sources

We may collect personal information from the following sources:

  • Directly from you, including when you create an account, visit or use the Services, communicate with us, or otherwise provide us with your personal information.

  • Automatically through the Services, including from your device when you use our products or services or visit our websites, and through the use of cookies and similar technologies.

  • From our service providers, including when we engage them to enable certain technology and when they collect or process your personal information on our behalf.

  • From our partners or other third parties.

How We Use Your Personal Information

Depending on how you interact with us or which of the Services you use, we may use personal information for the following purposes:

  • Provide, tailor, and improve the Services.
    We use your personal information to provide you with the Services, including to perform our contract with you, process your payments, fulfill your orders, remember your preferences, and send notifications related to your account or transactions.
    This includes arranging for shipping, facilitating returns, and creating a customized shopping experience for you.

  • Marketing and advertising.
    We use your personal information for marketing and promotional purposes — for example, sending marketing emails, SMS updates, or showing you online ads for products and services that may interest you.

  • Security and fraud prevention.
    We use your personal information to authenticate your account, provide a secure payment experience, detect or prevent fraudulent, illegal, or malicious activity, and protect our customers and systems.

  • Communicating with you.
    We use your personal information to provide customer support, respond to your inquiries, and maintain our relationship with you.

  • Legal reasons.
    We may use your personal information to comply with applicable law or respond to valid legal processes such as subpoenas or government requests.

How We Disclose Personal Information

In certain circumstances, we may disclose your personal information to third parties for legitimate purposes subject to this Privacy Policy. Such circumstances may include:

  • With Shopify, vendors, and other third parties who perform services on our behalf (e.g., IT management, payment processing, data analytics, customer support, cloud storage, fulfillment, and shipping).

  • With business and marketing partners to provide marketing services and advertisements to you.

  • When you direct or consent to our disclosure of certain information (e.g., shipping products or using social media logins).

  • With our affiliates or within our corporate group.

  • In connection with a business transaction, such as a merger or bankruptcy, or to comply with legal obligations.

Relationship with Shopify

The Services are hosted by Shopify, which collects and processes personal information about your access to and use of the Services in order to provide and improve the Services for you.

Information you submit to the Services will be transmitted to and shared with Shopify and third parties that may be located in countries other than where you reside, to provide and improve the Services.

Shopify may use your data to enhance merchant services and advertising. You can review Shopify’s Consumer Privacy Policy here:
👉 https://www.shopify.com/legal/privacy

Third-Party Websites and Links

The Services may include links to third-party websites or platforms. We are not responsible for the privacy or security practices of such sites.
We recommend reviewing their policies before sharing personal data with them.

Children’s Data

The Services are not intended for use by children, and we do not knowingly collect personal data from anyone under the legal age of majority.
If you believe a child has provided us with personal information, please contact us at infosilqur@gmail.com so we can delete it immediately.

As of this policy date, we do not have actual knowledge that we “sell” or “share” data from anyone under 16 years old.

Security and Retention of Your Information

We use industry-standard technical and organizational measures to protect your personal data. However, no system is 100% secure.
We recommend avoiding sending sensitive data through unencrypted email or forms.

We retain your information as long as necessary to maintain your account, provide Services, comply with legal obligations, and resolve disputes.

Your Rights and Choices

Depending on your country or region, you may have some or all of the following rights:

  • Right to access/know: You may request details of the personal information we hold about you.

  • Right to delete: You can request that we delete your personal information.

  • Right to correct: You may ask us to update or fix inaccurate information.

  • Right of portability: You may request a copy of your data in a portable format.

  • Right to opt out: You may opt out of the “sale” or “sharing” of your data for targeted advertising.

If you reside in the UK or EU, you may also have rights to:

  • Object to processing or restrict processing of your personal data.

  • Withdraw consent where processing is based on consent.

You may exercise these rights by contacting us at infosilqur@gmail.com.
We may need to verify your identity before completing your request.

Complaints

If you have a complaint about how we handle your personal data, please contact us at infosilqur@gmail.com.

Depending on your jurisdiction, you may have the right to appeal or contact your local data protection authority.
For the EEA, you can find a list of authorities here.

International Transfers

Your information may be transferred and processed outside your home country (for example, by Shopify servers in the U.S. or Canada).

When we transfer your data out of the European Economic Area (EEA) or the UK, we rely on Standard Contractual Clauses or other legally approved safeguards to ensure adequate data protection.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect new practices or for operational, legal, or regulatory reasons.
We will post the updated version on this page and revise the “Last updated” date accordingly.

Contact Us

If you have questions about our privacy practices or this Privacy Policy, please contact us:

📧 infosilqur@gmail.com
🏠 272nd Street, Maple Valley, WA 98038, United States

For the purpose of applicable data protection laws, Silqur is the data controller of your personal information.